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Customer Service

Order prescriptions online from our Canadian pharmacy and International pharmacy partners

Welcome to the Prescription Point customer service center. Here you will find answers to most of your questions. If you have further questions, feel free to contact us directly.

Customer service topics

New to Prescription Point?

Frequently asked questions

Our frequently asked questions provide you with quick and simple answers. If you feel that we should add a new question, write us at [email protected]

Satisfying Customer Service

Our team is made up of excellent customer care agents, pharmacy technicians, physicians, pharmacists and medical office assistants. We deliver nothing less than the highest standards of care for our valued clients. For more information please call 1-877-244-0431 or email [email protected].

Top Quality and Safety

Prescription Point is an online Canadian pharmacy intermediary of choice. Safely order your prescription drugs and over-the-counter drugs through accredited and fully licensed International and Canadian Pharmacies.

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At present, a power outage is affecting some of our services including our call center, email, and live chat. Our customer service is of the utmost importance and our team will tirelessly work until these services may resume. We apologize for any delays or hardships caused by this disruption in service, -- thank you for your patience.